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検証方法について

한국철도공사

Korail (Korea Railroad Corporation) · org · official site

検証済みの事実

検証済みの事実: Korail (Korea Railroad Corporation)
項目内容確認日出典
booking.methodTickets can be bought via the KORAIL website, the KORAIL Talk mobile app, ticket vending machines, or at train stations (not available at subway stations)
product: ktx_ticket
www.korail.com
booking.methodA valid passport and credit card are required to purchase a KORAIL PASS
pass: korail_pass
www.korail.com
contact.phone+82-1599-7777
product: korail_pass · service: customer_service_center
www.korail.com
contact.phone+82-1599-7777
hours: 08:00-20:00 · scope: call_center
www.korail.com
contact.phone+82-1599-7777
service: lost_and_found
www.korail.com
contact.phone+82-1599-7777
scope: customer_service_center
www.korail.com
custom.bicycle_policyA bicycle must be folded before boarding; a non-foldable bicycle must be disassembled and placed in a bagwww.korail.com
custom.documents_requiredTo collect a lost item, bring your ID; if sending someone else, they must bring a power of attorney, a copy of the owner's photo ID, and their own ID
service: lost_and_found
www.korail.com
custom.first_class_surchargeKORAIL PASS holders are charged 50% of the first-class seat price for the respective route
seat_class: first_class
www.korail.com
custom.illegal_use_penaltyUsing the KORAIL PASS illegally, contrary to its legitimate purpose, results in the standard fare plus an additional penalty of 10 to 30 times the standard fare
product: korail_pass
www.korail.com
custom.image_ticket_policyA captured image or copy of a ticket is invalid and cannot be used to board or be cancelled; the original ticket is requiredwww.korail.com
custom.korail_pass_scopeThe KORAIL PASS does not cover SRT trains, the metropolitan (subway) railway, or temporary tourist trainswww.korail.com
custom.lost_ticket_policyA lost ticket cannot be used to remain on the train, change the journey, or get a refund; if the purchase can be confirmed by credit card, a new ticket can be re-issued upon paying the required fareswww.korail.com
custom.misuse_penaltyIllegal use of the KORAIL PASS contrary to its purpose incurs the standard fare plus an additional fare of 10 to 30 times the standard fare
product: korail_pass
www.korail.com
custom.no_ticket_penaltyBoarding a train without purchasing a ticket incurs a penalty worth 1 times the standard farewww.korail.com
custom.pass_scopeThe KORAIL PASS allows foreigners visiting Korea to travel across the country by train at a reduced price; it does not include SRT, the metropolitan railway, or temporary tourist trainswww.korail.com
custom.payment_change_windowThe payment can be changed to another credit card within 30 days from the ticket's departure datewww.korail.com
custom.pet_policyPets must be placed in a separate carrying container (kennel, etc.) to board a train
scope: container_required
www.korail.com
custom.pet_size_limitPets allowed on the train (dogs, cats, birds) must weigh under 10kg and their container's combined dimensions must not exceed 100cm (45x30x25cm); all pets must be vaccinatedwww.korail.com
custom.policy_deadlineThe departure date must be selected within 10 days from the KORAIL PASS's starting date
product: korail_pass
www.korail.com
custom.policy_limitThe 2-day Select pass lets you choose 2 to 5 travel days within a 10-day window from the pass start date; all pass holders must select their departure date within 10 days of the pass's starting date
product: korail_pass
www.korail.com
custom.receipt_procedureTo get a receipt for a ticket bought on a smartphone, visit the ticket office inside the train stationwww.korail.com
custom.seat_reservation_timingSeat reservations become available one month before the departure date; up to two tickets per person can be selected per day
pass: korail_pass
www.korail.com
custom.standing_room_fallbackIf reserved seats are sold out, a KORAIL PASS holder may still board on a standing seat with a valid pass and passport
pass: korail_pass
www.korail.com
custom.ticket_purchase_windowTickets can be bought from 07:00 one month before the desired departure date up to 20 minutes before departure on the website; the cutoff is 10 minutes before departure at vending machines, and departure time itself at train stationswww.korail.com
custom.ticket_required_onboardYou must have your ticket with you when boarding; additional fares may be charged without a valid ticketwww.korail.com
eligibility.ageAdult rate applies from age 13; child rate applies from age 6 to 12; one child under 6 travels free per adult over 13
product: korail_pass
www.korail.com
eligibility.ageAdult fare from age 13; child fare for ages 6-12; one child under 6 travels free per accompanying adult
pass: korail_pass
www.korail.com
eligibility.nationalityAny foreigner visiting Korea can use the KORAIL PASS; it is unavailable to persons with Korean nationality
product: korail_pass
www.korail.com
eligibility.nationalityAny foreigner visiting Korea can use the KORAIL PASS; it is unavailable to persons with Korean nationality
product: korail_pass
www.korail.com
eligibility.nationalityAvailable to any foreigner visiting Korea; unavailable to persons with Korean nationality
pass: korail_pass
www.korail.com
fare.adult.krw₩275,000
pass_type: 5_day_select
www.korail.com
fare.adult.krw₩131,000
pass_type: 2_day_select
www.korail.com
fare.adult.krw₩234,000
product: korail_pass · passenger: adult · duration_days: 4
www.korail.com
fare.adult.krw₩275,000
product: korail_pass · passenger: adult · duration_days: 5
www.korail.com
fare.adult.krw₩131,000
product: korail_pass · passenger: adult · duration_days: 2
www.korail.com
fare.adult.krw₩234,000
pass_type: 4_day_select
www.korail.com
fare.adult.krw₩186,000
pass_type: 3_day_select
www.korail.com
fare.adult.krw₩186,000
product: korail_pass · passenger: adult · duration_days: 3
www.korail.com
fare.child.krw₩93,000
product: korail_pass · duration_days: 3
www.korail.com
fare.child.krwToddlers under 6 receive a 75% discount on tickets, up to 2 children per guardian; a toddler not requiring a seat is not charged for an additional ticket
age_group: under_6
www.korail.com
fare.child.krw₩66,000
product: korail_pass · duration_days: 2
www.korail.com
fare.child.krw₩66,000
pass_type: 2_day_select
www.korail.com
fare.child.krwChildren aged 6 to 13 receive a 50% discount on tickets
age_group: 6_to_13
www.korail.com
fare.child.krw₩117,000
product: korail_pass · duration_days: 4
www.korail.com
fare.child.krw₩138,000
product: korail_pass · duration_days: 5
www.korail.com
hours.weekday08:00–20:00
service: call_center
www.korail.com
luggage.limitA passenger must be able to carry their own luggage, no more than two pieces; luggage must not occupy a seat or block the aislewww.korail.com
payment.methodsCredit card
product: ktx_ticket
www.korail.com
refund.policyRefunds on a KORAIL PASS are only available before the pass’s starting date; unavailable afterward
product: korail_pass
www.korail.com
refund.policyA ticket paid for by credit card cannot be refunded in cash
payment: credit_card
www.korail.com
refund.policyFor an overseas card, a refund takes between two weeks and one month after being requested; it is credited on the date the customer next pays their credit card bill
payment: overseas_credit_card
www.korail.com
refund.policyA ticket refund must be requested from the MY TICKET menu on the KORAIL website before the train’s departure time; after departure it must be requested at the train station counter; no refund is possible after the train’s arrival time
product: ktx_ticket
www.korail.com
refund.policyNo compensation is provided for train delays and suspensions under the KORAIL PASS
product: korail_pass
www.korail.com

出典

  1. https://www.korail.com/global/eng/passengerGuide/ticketTypes/tickets
  2. https://www.korail.com/global/eng/passengerGuide/ticketTypes/korailpass
  3. https://www.korail.com/global/eng/korailpass/info
  4. https://www.korail.com/global/eng/passengerGuide/info/otherInfo
  5. https://www.korail.com/global/eng/passengerGuide/faq