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Incheon International Airport · airport · official site

Verified facts

Verified facts: Incheon International Airport
FactValueVerifiedSource
accessibility.wheelchairWheelchair users can contact the Free Lift Car Service (032-741-3217) for transport between the long-term parking lot and the terminal; prior reservation recommended
lot: long_term
www.airport.kr
accessibility.wheelchairA free lift car service is available for wheelchair users on weekdays 05:00-24:00, arranged by phone in advance
service: shuttle_bus
www.airport.kr
accessibility.wheelchairFree wheelchair lift transport is available between the long-term parking lot and the terminal, contact 82-32-741-3217, roughly 20 minutes, operating 5:00-22:00
service: wheelchair_lift
www.airport.kr
accessibility.wheelchairElectric vehicle and wheelchair transport service: contact the help desk (1577-2600) in advance or ask on-site; not available at long-term or reserved parking lots; does not include baggage handling
service: ev_wheelchair_transport
www.airport.kr
booking.methodNo separate parking reservation is required to use the valet parking service
service: valet_parking
www.airport.kr
contact.phone032-743-1050
service: currency_exchange · operator: Woori Bank
www.airport.kr
contact.phone1577-4655
service: atm
www.airport.kr
contact.phone032-743-8000
company: Lotte Rent-a-Car · service: car_rental
www.airport.kr
contact.phone032-743-8055
company: SK Rent-a-Car · service: car_rental · terminal: T2
www.airport.kr
contact.phone032-741-3217
scope: shuttle_bus_operations_wheelchair_lift
www.airport.kr
contact.phone1644-2255
service: international_taxi
www.airport.kr
contact.phone1577-2600 (international: 82-2-1577-2600)
service: help_desk
www.airport.kr
contact.phone032-741-6023
lot: short_term · service: parking
www.airport.kr
contact.phone02-3210-0404 (domestic); +82-2-3210-0404 paid / +82-2-2100-0404 free (international)
service: consular_call_center
www.airport.kr
contact.phone032-743-3119
service: medical_center · terminal: T1
www.airport.kr
contact.phone032-741-0260
office: traffic_management_center · service: parking · terminal: T2
www.airport.kr
contact.phone032-743-7080
service: medical_center · terminal: T2
www.airport.kr
contact.phone032-741-2119
service: fire_department
www.airport.kr
contact.phone032-741-6017
lot: long_term · service: parking
www.airport.kr
contact.phone032-740-0112
service: theft_crime_report
www.airport.kr
contact.phone1577-2600
service: transfer_inquiries
www.airport.kr
contact.phone032-741-8988, 8989
service: lost_and_found · terminal: T2
www.airport.kr
contact.phone032-741-3110, 3114
service: lost_and_found · terminal: T1
www.airport.kr
contact.phone032-741-7700
office: traffic_management_center · service: parking · terminal: T1
www.airport.kr
contact.phone1577-0320
service: call_taxi_for_disabled · operator: incheon_transport_corporation
www.airport.kr
contact.phone1577-2600
service: customer_service
www.airport.kr
contact.phone1588-4388
service: call_taxi_for_disabled · operator: seoul_facilities_corporation
www.airport.kr
contact.phone032-743-2357
service: smart_taxi
www.airport.kr
contact.phone1577-2600
scope: main_contact_and_reporting
www.airport.kr
contact.phone032-743-3300
company: SK Rent-a-Car · service: car_rental · terminal: T1
www.airport.kr
contact.phone032-743-3260
service: currency_exchange · operator: KB Bank
www.airport.kr
custom.allow_time_after_arrivalAllow 1-2 hours for immigration after the flight lands before a booked departure
context: booking_public_transport_from_the_airport
www.airport.kr
custom.baggage_claim_procedureAfter immigration, check the baggage claim carousel number on the display screen; use the elevator or escalator to the 1st floor; claim large baggage from the oversized baggage carousel
service: baggage_claim
www.airport.kr
custom.boundary_surchargeNo boundary surcharge applies when traveling from Incheon Airport to Seoul, Incheon, Goyang, Gwangmyeong, Gimpo or Bucheon
service: taxi
www.airport.kr
custom.boundary_surchargeSeoul and Gyeonggi taxis apply a 20% surcharge and Incheon taxis a 30% surcharge outside the joint operation area
service: taxi · destination: outside_joint_area
www.airport.kr
custom.carry_on_caveatCarry-on baggage regulations vary by airline and seat class; check with the airline in advance
item: carry_on
www.airport.kr
custom.claim_procedureFound items are registered on the Police Civil Service 24 portal (https://minwon24.police.go.kr) where the owner can search
service: lost_and_found
www.airport.kr
custom.contact_emaillostnfound2@biz.airport.kr
service: lost_and_found · terminal: T2
www.airport.kr
custom.contact_emaillostnfound@biz.airport.kr
service: lost_and_found · terminal: T1
www.airport.kr
custom.disabled_dropoffDesignated drop-off zones for disabled passengers are near Exits 3, 7, and 12 at Terminal 1, and near Exits 4 and 9 at Terminal 2www.airport.kr
custom.emergency_passportA lost passport can be reissued urgently at the Consular Service Office inside the Incheon International Airport passenger terminalwww.airport.kr
custom.family_support_serviceAsiana Airlines and Korean Air offer support services for a woman travelling alone with two or more children under age 7www.airport.kr
custom.fast_trackCustomers who complete check-in and immigration screening at a city airport terminal can use the fast departure lane on the 3rd floor at Incheon International Airport
service: city_airport_terminal
www.airport.kr
custom.flat_fareIn Seoul, a flat fare applies for the International Taxi
service: international_taxi · destination: seoul
www.airport.kr
custom.foreign_currency_atmA Woori Bank ATM near Check-In Counter H on 3F, Terminal 1, dispenses foreign currency and operates 24 hours
terminal: T1
www.airport.kr
custom.help_phone_limitationThe disabled-passenger help phone is not available from 7:00 to 9:00 AM during peak season
service: help_phone
www.airport.kr
custom.international_driving_permitTravellers can obtain an international driving permit at Terminals 1 and 2 of Incheon Airport, or from local governments nationwidewww.airport.kr
custom.military_travel_permitIf permission was not obtained in advance, apply urgently at the Military Manpower Civil Affairs Office (open year-round) in the passenger terminal
traveler: military_service_liable
www.airport.kr
custom.night_surcharge40% from 23:00 to 02:00
service: standard_taxi · time_band: 23:00-02:00 · destination: seoul
www.airport.kr
custom.night_surchargeA night surcharge of approximately 20% to 40% applies to taxis between 22:00 and 04:00
service: taxi
www.airport.kr
custom.night_surcharge20% from 22:00 to 04:00 (Gyeonggi taxis: 23:00 to 04:00)
service: deluxe_jumbo_taxi
www.airport.kr
custom.night_surcharge30% from 23:00 to 04:00
service: standard_taxi · destination: gyeonggi
www.airport.kr
custom.night_surcharge20% from 02:00 to 04:00
service: standard_taxi · time_band: 02:00-04:00 · destination: seoul
www.airport.kr
custom.night_surcharge20% from 22:00 to 23:00
service: standard_taxi · time_band: 22:00-23:00 · destination: seoul
www.airport.kr
custom.no_boarding_passA traveller without a boarding pass can have one issued at the transfer desk near the gate
route: T2_to_T1 · service: transfer
www.airport.kr
custom.parcel_delivery_min_fee_krw₩7,000
service: lost_and_found · delivery: parcel_collect_on_delivery
www.airport.kr
custom.parking_fee_scheduleFirst 45 minutes free; additional 15 minutes ₩500; daily ₩10,000
lot: cargo_terminal · vehicle: small
www.airport.kr
custom.parking_fee_scheduleFirst 10 minutes free; base 30 minutes ₩1,200; additional 15 minutes ₩600; hourly ₩2,400; daily ₩24,000
lot: short_term · vehicle: small
www.airport.kr
custom.parking_fee_scheduleFirst 10 minutes free; hourly ₩1,000; daily ₩9,000
lot: long_term · vehicle: small
www.airport.kr
custom.pregnancy_travel_policyA medical certificate and consent letter from an obstetrician, issued within 7 days before the flight, is required between 32 and 36 weeks pregnant
pregnancy_weeks: 32_to_36
www.airport.kr
custom.pregnancy_travel_policyTravel is generally allowed for pregnancies under 32 weeks unless a physician advises against air travel
pregnancy_weeks: under_32
www.airport.kr
custom.pregnancy_travel_policyTravel is generally not allowed at 36 weeks pregnant or more (32 weeks for multiple pregnancies)
pregnancy_weeks: 36_plus
www.airport.kr
custom.reservation_entry_windowEntry is allowed from 4 hours before to 4 hours after the scheduled arrival time
lot: reserved
www.airport.kr
custom.reservation_windowParking reservations can be made at least 4 hours and up to 45 days in advance, for a stay of at least 1 day and up to 30 days
lot: reserved
www.airport.kr
custom.retention_periodImmediate disposal
item: portable_battery · service: lost_and_found
www.airport.kr
custom.retention_periodForeign passports are kept for one month from the date of discovery before being transferred to the respective embassy
item: foreign_passport · service: lost_and_found
www.airport.kr
custom.retention_periodMobile phones, tablet PCs and smartwatches are stored for one month, then transferred to the Mobile Phone Lost & Found Center (1566-4300)
item: mobile_phone · service: lost_and_found
www.airport.kr
custom.retention_period7 days
item: empty_suitcase_or_bag · service: lost_and_found
www.airport.kr
custom.retention_periodStatutory retention period of 6 months plus a finder’s acquisition period of 3 months before transfer to the national treasury and disposal
service: lost_and_found
www.airport.kr
custom.scopeItems lost on an aircraft, airport bus or airport railroad are handled by the respective organization, not the airport Lost and Found
service: lost_and_found
www.airport.kr
custom.shuttle_24_hour_routeAIRPORT 02 between Terminal 2 and its long-term parking runs a 24-hour service at 6-30 minute intervals
service: airport_shuttle_bus_route_02
www.airport.kr
custom.stroller_rentalStrollers are available for free rental at all information desks within the airportwww.airport.kr
custom.taxi_stand_adviceIllegal solicitation and overcharging by call vans posing as taxis are common; use the designated taxi stands
service: taxi
www.airport.kr
custom.transfer_desk_locationBefore security: 2nd Floor; after security: 4th Floor
route: T2_to_T1 · service: transfer_desk
www.airport.kr
custom.transfer_modes_to_gimpoAirport Railroad Train (AREX), airport limousine buses, and taxis
route: incheon_airport_to_gimpo_airport
www.airport.kr
custom.unclaimed_disposalIf not claimed within six months the item is sold, disposed of or donated under the Lost Property Act
service: lost_and_found
www.airport.kr
custom.valet_fee_krw₩10,000
service: valet_parking · vehicle_type: compact_disabled_or_meritorious
www.airport.kr
custom.valet_fee_krw₩20,000
service: valet_parking · vehicle_type: regular
www.airport.kr
custom.valet_fee_noteLong-term parking rates apply separately, in addition to the valet service fee
service: valet_parking
www.airport.kr
custom.valet_warningOff-site parking managed by outside solicitors is not affiliated with Incheon Airport, and the airport is not responsible for resulting damage or loss
service: valet_parking
www.airport.kr
custom.vehicle_height_limitVehicles over 2.8 m are not permitted in the reserved parking lot
lot: reserved
www.airport.kr
custom.vehicle_height_limitVehicles over 2.8m in height cannot be accommodated in the T1 long-term lot
lot: long_term · terminal: T1
www.airport.kr
custom.vehicle_height_limitShort-term parking lot height limit is 2.1 m or less
lot: short_term
www.airport.kr
duration.minutes30-40 minutes nonstop
mode: arex_or_limousine_bus · route: incheon_airport_to_gimpo_airport
www.airport.kr
eligibility.ageOverseas travel permit requirement generally applies to those aged 25 or older who have not completed military service
topic: military_travel_permit
www.airport.kr
eligibility.ageInfants are generally allowed to travel after 7 days of birth
passenger: infant
www.airport.kr
fare.adult.krw₩7,000
service: deluxe_jumbo_taxi · fare_type: base_fare
www.airport.kr
fare.adult.krw₩4,800
service: standard_taxi · fare_type: base_fare · destination: seoul
www.airport.kr
fare.adult.krw₩4,800
service: standard_taxi · fare_type: base_fare · destination: incheon
www.airport.kr
fare.adult.krw₩4,800
service: standard_taxi · fare_type: base_fare · destination: gyeonggi
www.airport.kr
frequency.minutes8-16 minutes
service: airport_shuttle_bus_route_01
www.airport.kr
frequency.minutes5
route: concourse_to_T1 · service: transfer_shuttle_train
www.airport.kr
frequency.minutes5
route: T2_to_concourse · service: transfer_shuttle_train
www.airport.kr
hours.weekday07:00–22:00
service: help_desk
www.airport.kr
hours.weekday06:00–22:00
company: SK Rent-a-Car · service: car_rental · terminal: T1
www.airport.kr
hours.weekday08:00–20:00
company: Lotte Rent-a-Car · service: car_rental · terminal: T1
www.airport.kr
hours.weekday00:00–24:00
service: valet_parking
www.airport.kr
hours.weekday05:00–22:00
service: wheelchair_lift
www.airport.kr
hours.weekday07:00–22:00
service: help_phone
www.airport.kr
hours.weekday07:00–21:30
service: lost_and_found · terminal: T1
www.airport.kr
hours.weekday04:30–24:00
service: airport_shuttle_bus_route_01
www.airport.kr
hours.weekday07:00–22:00
service: customer_service_line
www.airport.kr
hours.weekday06:00–22:00
service: kt_roaming_center · location: near_arrival_hall_A
roaming.kt.com
hours.weekday00:00–24:00
service: kt_roaming_center · location: near_arrival_hall_F
roaming.kt.com
hours.weekday00:00–24:00
service: currency_exchange · operator: Woori Bank · terminal: T1
www.airport.kr
hours.weekday00:00–24:00
service: currency_exchange · operator: KB Bank · terminal: T1
www.airport.kr
hours.weekend07:00–21:30
service: lost_and_found · terminal: T1
www.airport.kr
language_supportOfficial designated taxi with foreign language support
service: international_taxi
www.airport.kr
location.textT-Luggage counters are opposite the B check-in counter on the 3rd floor of Terminal 1, and opposite the H check-in counter on the 3rd floor of Terminal 2
service: t_luggage_counter
www.airport.kr
location.textLost and Found Office, B1 Floor, Terminal 1
service: lost_and_found · terminal: T1
www.airport.kr
location.textBetween Exits 13 and 14, 1st Floor, Public Area, Terminal 1
service: car_rental · terminal: T1
www.airport.kr
location.textLost and Found Office, One-stop Public Service, 2nd Floor, Public Area, Terminal 2
service: lost_and_found · terminal: T2
www.airport.kr
location.textWest Side of the Transportation Center, B1 Floor, Terminal 2
service: car_rental · terminal: T2
www.airport.kr
location.textKB Bank Currency Exchange (24 hours) is near Arrival Hall B on 1F, Terminal 1, with a second counter near Check-In Counter F on 3F
service: currency_exchange · operator: KB Bank · terminal: T1
www.airport.kr
location.textTerminal 1 bus ticket booths are inside the terminal next to exits 4 and 9, and outside near exits 4, 6, 7, 8, 11 and 13
service: bus_ticket_booth · terminal: T1
www.airport.kr
location.textTerminal 1 Short-term Parking Lot, B1 Level, Zone A
service: valet_parking · terminal: T1
www.airport.kr
location.textWoori Bank Currency Exchange counters (24 hours) are on 1F near Exit 11, on 3F near Gate 11, and near Departure Hall 4 on 3F, all at Terminal 1
service: currency_exchange · operator: Woori Bank · terminal: T1
www.airport.kr
location.textATMs open 24 hours are located on 3F near Check-In Counter C, near Check-in Counter E, and near Exit 4 on 1F, Terminal 1
service: atm · terminal: T1
www.airport.kr
location.textTerminal 1 pickup locations 5C, 6C, 6D; Terminal 2 pickup location 7C
service: standard_taxi · destination: seoul
www.airport.kr
location.textTerminal 1 pickup location 4C; Terminal 2 pickup location 3C
service: international_taxi
www.airport.kr
location.textAIRPORT 01 stops at Passenger Terminal 1 3C and 13C on the 1st floor, across from Gates 3 and 13
service: airport_shuttle_bus_route_01
www.airport.kr
location.textDomestic check-in counters are near Gate 3 on the 1st floor of Terminal 1
scope: domestic · service: check_in
www.airport.kr
luggage.limit55 x 40 x 20 cm, total 115 cm, weight limit 10-12 kg (up to 21 inches) for economy class carry-on, typical
item: carry_on · class: economy
www.airport.kr
payment.methodsPrepaid cards, credit cards, transportation cards and Hi-Pass cards at manned/unmanned booths; foreign credit cards not accepted for Hi-Pass payments over ₩50,000
service: parking_payment
www.airport.kr
refund.policyA reservation can be changed up to 4 hours before the scheduled time and cancelled up to 4 hours after it; a no-show after 4 hours cancels automatically
lot: reserved
www.airport.kr

Sources

  1. https://www.airport.kr/ap_en/1485/subview.do
  2. https://www.airport.kr/ap_en/1525/subview.do
  3. https://www.airport.kr/ap_en/1478/subview.do
  4. https://www.airport.kr/ap_en/1488/subview.do
  5. https://www.airport.kr/ap_en/1536/subview.do
  6. https://www.airport.kr/ap_en/1523/subview.do
  7. https://www.airport.kr/ap_en/1515/subview.do
  8. https://www.airport.kr/ap_en/1544/subview.do
  9. https://www.airport.kr/ap_en/1414/subview.do
  10. https://www.airport.kr/ap_en/1497/subview.do
  11. https://www.airport.kr/ap_en/1464/subview.do
  12. https://www.airport.kr/ap_en/1549/subview.do
  13. https://www.airport.kr/ap_en/1542/subview.do
  14. https://www.airport.kr/ap_en/1502/subview.do
  15. https://www.airport.kr/ap_en/1450/subview.do
  16. https://www.airport.kr/ap_en/1421/subview.do
  17. https://www.airport.kr/ap_en/1477/subview.do
  18. https://www.airport.kr/ap_en/1420/subview.do
  19. https://www.airport.kr/ap_en/6604/subview.do
  20. https://roaming.kt.com/eng/sim
  21. https://www.airport.kr/ap_en/1512/subview.do