Skip to content

서울교통공사

Seoul Metro · org · official site

Verified facts

Verified facts: Seoul Metro
FactValueVerifiedSource
booking.methodBook online at Tluggage.co.kr/eng, or visit the reception counter in person during operating hourswww.seoulmetro.co.kr
booking.methodBook online at Tluggage.co.kr/eng, or visit the reception counter in person during operating hourswww.seoulmetro.co.kr
contact.phoneLine 1/2: City Hall Lost & Found Center (02-6110-1122). Line 3/4: Chungmuro Lost & Found Center (02-6110-3344). Line 5/8: Wangsimni Lost & Found Center (02-6311-6765/6768). Line 6/7: Wangsimni Lost & Found Center (02-6311-6766/6767). After hours: call center 1577-1234
service: lost_and_found
www.seoulmetro.co.kr
custom.bicycle_policyBicycles are allowed on subway trains only on Saturdays and national holidays, and only in the first and last carswww.seoulmetro.co.kr
custom.card_typesTransportation cards are either a prepayment card (charged in advance, topped up when empty) or a deferred payment card (a credit card with the transit feature added, billed monthly)www.seoulmetro.co.kr
custom.commuter_ticket_price_krw₩68,200
scope: within_seoul
www.seoulmetro.co.kr
custom.commuter_ticket_validity60 rides within 30 days of charging
ticket: commuter
www.seoulmetro.co.kr
custom.early_bird_discount20% off the base fare from the first train of the day until 6:30 a.m.
payment: prepaid transportation cards and charge cards only
www.seoulmetro.co.kr
custom.fare_additional_krw100 KRW for every 5km between 10 and 50km; 100 KRW for every 8km beyond 50km
payment: transportation_card
www.seoulmetro.co.kr
custom.fare_single_journey_krw₩1,650
ticket: single_journey · distance: within_10km
www.seoulmetro.co.kr
custom.fare_teenager_krw₩900
payment: transportation_card · distance: within_10km
www.seoulmetro.co.kr
custom.group_discountFor a group of 20 or more travelling the same section and route, the fare for every 20th person is free
ticket: group
www.seoulmetro.co.kr
custom.penalty_fare30 times the single-journey fare, for fare evasion, an invalid ticket, or refusing to show a ticket to an inspectorwww.seoulmetro.co.kr
custom.pet_policyPets must be in a fully covered carrier so the pet is not visible and does not produce unpleasant odors; guide dogs for the disabled are exempt from this requirementwww.seoulmetro.co.kr
custom.policy_deadlineA found item is transferred to the jurisdictional police office within seven days of being acquired by the Lost & Found Center
service: lost_and_found
www.seoulmetro.co.kr
custom.price_delivery_krw₩20,000 (weekday) / ₩29,000 (weekend) for same-day station-to-airport delivery, for a small-medium (up to 23") bag
size: S_M · route: station_to_airport
www.seoulmetro.co.kr
custom.price_delivery_krw₩17,000 (weekday) / ₩25,000 (weekend) for same-day station-to-station delivery in Seoul, for a small-medium (up to 23") bag
size: S_M · route: station_to_station
www.seoulmetro.co.kr
custom.price_storage_krw₩3,000 (weekday) / ₩4,000 (weekend) for the first 4 hours for a small (up to 20") bag, plus ₩1,000 per additional hour
size: S
www.seoulmetro.co.kr
custom.price_storage_krw₩9,000 (weekday) / ₩13,000 (weekend) for the first 4 hours for an XL (27"+) bag
size: XL
www.seoulmetro.co.kr
custom.single_use_deposit_krw₩500
ticket: single_use
www.seoulmetro.co.kr
custom.transfer_discountTransfer between bus and subway is free up to 10km, and up to 30km for Seoul metropolitan, Gyeonggi Express and Nonstop, and Incheon Express and metropolitan buses; the highest basic fare among the modes used is applied
payment: transportation_card
www.seoulmetro.co.kr
custom.transfer_ticket_requirementTransferring to another subway line does not require passing through any turnstiles or buying a separate ticket — follow the "Transfer" signs to the connecting platformwww.seoulmetro.co.kr
custom.transfer_windowUp to four transfers are allowed per trip, each within 30 minutes (within one hour between 9 p.m. and 7 a.m.); transferring to the same bus route is not permitted. Re-swiping the same transportation card within 15 minutes at the same station avoids a second base fare.
applies_to: transportation card, not single-journey ticket or commuter card
www.seoulmetro.co.kr
custom.wrong_platform_reentryA passenger with a commuter card who mistakenly enters the wrong-direction platform can exit and re-enter on the correct side within five minutes at the same station without being charged again
ticket_type: commuter_card
www.seoulmetro.co.kr
eligibility.agePreschoolers (under age 6) ride free of charge
fare_class: preschooler
www.seoulmetro.co.kr
fare.adult.krw₩1,550
payment: transportation_card · distance: within_10km
www.seoulmetro.co.kr
fare.child.krw₩550
ticket: single_journey · distance: within_10km
www.seoulmetro.co.kr
hours.weekday09:00–22:00
service: t_luggage_reception
www.seoulmetro.co.kr
location.textStorage/delivery counters at Seoul Station (B1, exit 1), Hongik Univ. (B1, exits 3-4), Jamsil (B1, exits 3-4), Myeong-dong (B1, exits 9-10), Gimpo Int'l Airport station (B1, near information center), Jongno 3-ga (B1, exit 6)www.seoulmetro.co.kr
luggage.limitItems larger than 158cm (sum of length, width and height) or heavier than 32kg are restricted; wheelchairs, strollers and folded bicycles are exemptedwww.seoulmetro.co.kr
refund.policyFares are refunded for train delays and cancellations if requested within 14 days of the incident
type: delay or cancellation refund
www.seoulmetro.co.kr
refund.policyUnused single-journey and group tickets are fully refundable at any Seoul Metro station; a commuter ticket refunds the lower of remaining days or remaining rides. The transportation card price itself is not refundable.
type: unused ticket refund
www.seoulmetro.co.kr
refund.policyThe single-use ticket deposit of ₩500 is refunded by inserting the ticket into a deposit refund machine upon exit
type: deposit_refund · ticket: single_use
www.seoulmetro.co.kr

Sources

  1. https://www.seoulmetro.co.kr/en/page.do?menuIdx=896
  2. http://www.seoulmetro.co.kr/en/page.do?menuIdx=716
  3. https://www.seoulmetro.co.kr/en/page.do?menuIdx=768
  4. https://www.seoulmetro.co.kr/en/page.do?menuIdx=644
  5. https://www.seoulmetro.co.kr/en/page.do?menuIdx=348
  6. https://www.seoulmetro.co.kr/en/page.do?menuIdx=645