Who to Call With Korean Tax Refund Questions
CONNECT ON Inc. · How we verify · sources read SEP 7, 2026
Highlights
The short answer
Any traveller with a question about a Korean VAT tax refund has two official numbers worth trying before giving up. For tax-specific questions, including refunds, call the National Tax Service Helpline for Foreigners. For general customs and refund enquiries, including questions at the point of departure, call the Customs Customer Service Center instead. Both numbers are checked against their current official contact listings, current as of this page's last review.

Payments, Cards & Tax Refund · Cards · Cash · VAT refundPhotograph: Korea Travel
Who do I call about a Korean tax refund?
For tax-specific refund questions: 82-1588-0560
Is there an alternative number for customs and refund questions together?
Yes. 125
What if I am calling from outside Korea?
Both numbers are listed with a Korea country code (82); dial your international access code before the full number, replacing the leading 0 if one is normally used domestically.

Questions people ask
Is the customs number the same as the tax service number?
No, they are different lines with different scopes: one is the National Tax Service helpline for foreigners, the other is the Customs Customer Service Center for general customs and refund enquiries.


