Incheon Airport Tax Refund Kiosks: Where and When
CONNECT ON Inc. · How we verify · sources read SEP 10, 2026
Highlights
The short answer
Any traveller claiming a VAT refund before an Incheon Airport departure can find the automated kiosk in the duty-free zone of either terminal. The Terminal 1 kiosk and service desk sit near Gate 28 on the 3rd floor, next to the central pharmacy, and the Terminal 2 kiosk and service desk sit near Gate 253, across from Gate 250. The automated kiosk itself runs 24 hours at Terminal 1, checked against the current airport guide.
Payments, Cards & Tax Refund · Cards · Cash · VAT refundPhotograph: K Travel Way
Where is the tax refund kiosk at Terminal 1?
Terminal 1 kiosk and service desk are near Gate 28, 3rd Floor, Duty-Free Zone, next to the central pharmacy on the 3rd floor of the Concourse
Where is the tax refund kiosk at Terminal 2?
Terminal 2 kiosk and service desk are near Gate 253, across from Gate 250, 3rd Floor, Duty Free Zone
What hours does the kiosk run?
The automated kiosk at Terminal 1 runs 00:00–24:00. If you need staffed help instead of the self-service kiosk, the Terminal 1 service desk runs 07:00–22:00.
What if I need staffed help rather than the kiosk?
Both terminals have a phone contact alongside the kiosk: Terminal 1 is 82-32-743-1009, and Terminal 2 is 82-32-743-2732.
Questions people ask
Is the Terminal 2 kiosk also open 24 hours?
This page has a confirmed 24-hour kiosk claim for Terminal 1 only; Terminal 2 kiosk hours are not separately confirmed here.
