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What Happens If You Miss Your Booked KTX Train?

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CONNECT ON Inc. · How we verify · sources read SEP 9, 2026

Highlights

The short answer

Any traveller who has missed a booked KTX train still has one option, but only up to a point: a ticket refund must be requested from the MY TICKET menu on the Korail website before the train's departure time, at the station counter after departure, and is not possible at all once the train has arrived. Acting before the scheduled departure gives the most flexibility, checked against the current Korail policy.

Trains, Buses & Tickets · KTX · SRT · Express busPhotograph: K Travel Way

Can I still use my KTX ticket after missing the train?

It depends on timing. A ticket refund must be requested from the MY TICKET menu on the KORAIL website before the train’s departure time; after departure it must be requested at the train station counter; no refund is possible after the train’s arrival time

What should I do before the train leaves?

If you realise you will miss the departure while there is still time before it, request the refund yourself from the MY TICKET menu on the 한국철도공사 (Korail (Korea Railroad Corporation)) website rather than waiting at the station.

What if the train has already departed?

Once departure has passed, the refund request has to be made in person at a 한국철도공사 station counter instead of online. If the train has already arrived at its destination, no refund is possible at all.

What if I hold a KORAIL Pass instead of a single ticket?

A KORAIL Pass follows a different rule: Refunds on a KORAIL PASS are only available before the pass’s starting date; unavailable afterward. Missing one journey on a multi-day pass is not the same as missing a single KTX (KTX high-speed rail, 케이티엑스) ticket, so check the pass-specific terms rather than assuming the single-ticket rule applies.

Questions people ask

Do I get a full refund if I miss my KTX train?

No, the refund policy changes depending on whether you request it before departure, at the station after departure, or not at all if the train has already arrived. A ticket refund must be requested from the MY TICKET menu on the KORAIL website before the train’s departure time, at the station counter after departure, and is not possible after the train has arrived.

Sources

  1. https://www.korail.com/global/eng/passengerGuide/ticketTypes/tickets
  2. https://www.korail.com/global/eng/passengerGuide/ticketTypes/korailpass

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