Lost Something on the Seoul Subway? Who to Call
CONNECT ON Inc. · How we verify · sources read SEP 12, 2026
Highlights
The short answer
Any traveller who loses something on the Seoul subway can call a line-specific Lost & Found Center directly, or the general call center if it happens after hours and no one is there to answer. A found item is transferred to the local police office within seven days if it isn't claimed sooner, checked against the current Seoul Metro FAQ.
Getting Around · Subway · Bus · TaxiPhotograph: K Travel Way
Who do I call if I lose something on the Seoul subway?
Line 1/2: City Hall Lost & Found Center (02-6110-1122). Line 3/4: Chungmuro Lost & Found Center (02-6110-3344). Line 5/8: Wangsimni Lost & Found Center (02-6311-6765/6768). Line 6/7: Wangsimni Lost & Found Center (02-6311-6766/6767). After hours: call center 1577-1234
What if it happens after the centers are closed?
Use the general call center at 1577-1234 and inquire at the closest subway station rather than waiting for a specific line's center to reopen.
How long do I have before an unclaimed item is sent to the police?
A found item is transferred to the jurisdictional police office within seven days of being acquired by the Lost & Found Center
What if I'm not sure which line's center to call?
Any of the four center numbers can likely point you toward the item if it isn't at their own desk, since found items get logged into a shared process before being distributed; the general call center is the safest single number if you're unsure.
Questions people ask
Can I check for my lost item online instead of calling?
This page does not confirm an online lookup tool for Seoul Metro specifically; calling the relevant center or the general call center is the confirmed method.
Sources
Related pages
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Do Seoul Subway-to-Bus Transfers Cost Extra?
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